Browser Set-up

To ensure that you do not get issues when editing or viewing your Woogloo website, set-up your browser in the following way:

For all versions of windows 2000+ use Internet Explorer 6.0+ 

In Internet Explorer, on the menu bar, go to Tools>Internet Options then ensure the following settings are set:

General Tab: Browsing History>Settings button

Check for newer versions of stored pages: Every time I visit the webpage

Privacy Tab: Advanced button

• Override cookie handling (ticked)
• First-party Cookies: Accept
• Third-party Cookies: Accept
• Always allow session cookies (ticked)

Security Tab: Custom Level button - in window that appears, scroll down to:

Miscellaneous:

• Access data sources across domains: enable
• Allow META REFRESH: enable
• Allow script-initiated windows without size or position constraints: enable
• Allow webpages to use restricted protocols for active content: prompt
• Allow websites to open windows without address or status bar: enable
• Display mixed content: enable
• Don't prompt for client certificate selection when no certificate or only one certificate exists: disable
• Drag and drop or copy and paste files: enable
• Include local directory path when uploading files to a server: enable
• Installation of desktop items: prompt
• Launching applications and unsafe files: prompt
• Launching programs and files in IFRAME: prompt
• Navigate sub-frames across different domains: enable
• Open files based on content, not file extension: enable
• Software channel permissions: medium safety (recommended)
• Submit non-encrypted form data: enable
• Use Phishing Filter: Disable (NOTE: this makes browsing the Internet faster, but it doesn't matter to the Woogloo system what setting you use.)
• Use pop-up Blocker: Disable (NOTE: for your website/system you need to ensure that pop-ups are NOT blocked, but you can set sites individually - i.e. as exceptions - and leave this enabled.)
• Userdata persistence: enable

Scripting

• Active scripting: enable
• Allow programmatic clipboard access: enable
• Allow status bar updates via script: enable
• Allow websites to prompt for information using scripted windows: enable
• Scripting of java applets: enable

For Windows 98, ME and below and Mac PC (e.g. 95, etc) you will need to use a Mozilla browser (go to: www.mozilla.org ). We recommend you use FireFox.

1. Set-up cookie handling
Tools>Options>Privacy>Cookies:

1. Accept cookies from site: tick
   • Accept third party cookies
   • Keep until: they expire

2. Allow JavaScript/Pop-ups
Tools>Options>Web Features:

1. Block Pop-up Windows: un-tick
2. Load images automatically
3. Enable JavaScript: tick
   • Adanved Button: tick all options
4. Enable Java: tick

Other software installed on your computer can also affect Pop-up Blocking, JavaScript functionality and Cookies. So it pays to check out the following:

Anti-Virus Software:
Most anti-virus software affects all of the above. So for expediency reasons simply disable it before you start editing your website.

In some cases people get over enthusiastic in attempting to protect their computer so they install conflicting anti-virus and firewall software that effectively blocks them from doing almost anything apart from simply viewing pages on the internet. As soon as they attempt to register or log-on they have all sorts of issues. It is very much like locking the car door and throwing away the keys then complaining that you can't drive the car!

If temporarily disabling your anti-virus or fire walling software poses too great a threat to you, then you will have to read your instruction manual for the software you are using and ensure that it does not affect the smooth running of your e-StudioMax website – i.e. blocking pop-ups, affecting scripting/JavaScript, affecting cookie handling.

Please be aware that we will charge you for any related enquires if you have not disabled your anti-virus software while editing your website.

NOTE: Zone Alarm and other free software is currently incompatible with Windows XP Service Pack 2. In fact there have been cases where people's hard drives and boot records have been destroyed when attempting to use this software - so be cautious what you load onto your machine!

Toolbars:
Commonly used toolbars include the Google, Alexa and Yahoo toolbars. All of these have pop-up blocking that must be disabled.

Look out for any other toolbar you may have loaded – including MSN toolbar, etc, and ensure that they do not have any pop-up blocking enabled.

Spyware:
Spyware is malicious software that automatically downloads from some websites and with some free software – mainly file sharing software. They can hijack your browser and cause many problems with using the internet, editing or viewing your website.

They also pose a real security issue for online banking and the use of other secure applications via your web browser.

We strongly recommend that you download and run Microsoft’s AntiSpyWare program – even though it is only in Beta test version at present (go to: www.microsoft.com for the latest version).

Ad Aware and Spyware Search & Destroy have now been effectively made useless because most spyware simply fools them or turns them off.

If you have done all of the above and are still getting issues when editing your website, go to our forums/discussion groups to see if we have posted a fix. If we haven’t, post your own bug report and we will respond immediately to it.